We’re dedicated to enhancing your wellness journey through our unique product offering. Our promise to you is peace of mind: if you don’t love your product, simply return it to us within 30 days for a full refund – we’ll even provide the label. Products must be returned in new or gently used condition. Please review our return policy below:
Items returned within 30 days of purchase will receive a full refund to the original payment method. Please contact Customer Service at 1-800-549-4883 or email us at firstname.lastname@example.org to receive a prepaid return shipping label. We are unable to refund the original shipping charges unless the return is a result of our error.
Items returned within 31 to 60 days of purchase will be eligible for a full refund to a BEing WELL Gift Card. After 31 Days, return shipping charges will be the responsibility of the customer. We are unable to refund the original charges unless the return is a result of our error.
After 60 days, please give us a call at 1-800-549-4883 and we will do our best to assist you.
Several types of goods are exempt from being returned. We do not accept products that are intimate, hazardous materials, or flammable liquids or gases.
To complete your return, please include a copy of the original receipt as well the original product packaging, if available; and with a prepaid shipping label send your items to:
Indie Brand Logistics
Attn: Returns Center
18260 Oak Park Drive,
Abingdon, Virginia 24210
Please allow 30 business days for receipt and processing of your return. Once your product has been received into our Returns Center, we will notify you via email when your return has been processed and a refund will be issued.
Please allow 3-5 business days for the refund to reflect on your statement. If you believe your refund is late or missing, please contact us at email@example.com.